SECOND QUARTER 2022 ISSUE: TUGATOG

Yes! As long as your order hasn’t been shipped yet, you can reply to the confirmation email we've sent and let us know what additional items you would like. We will send you a new invoice with instructions on how to process the payment. Or you may submit a request via our Google form.

 Yes, you can! Please shoot us an email at connectwithus@parcinq.com or message via LIVE chat and we'll be happy to help.

International shipping is now available, but only for certain countries and regions. If your area is not serviceable, please email connectwithus@parcinq.com with your country, state, city and zip code. Please allow 24-48 hours for your region to activate.

The payment options available are currently limited to PAYPAL, GCASH, VISA, or a Mastercard Credit or Debit card via PAYMONGO.

Q1 Issue 2023: Currently, we are still at the pre-ordering stage. Depending on the printing process and experience of no delays, we’re looking at shipping all our preorders out mid-March.

For orders that are already in stock, we usually ship within 3—5 business days.

We understand that sometimes things happen and you need to cancel your order. To do so, please email us at connectwithus@parcinq.com with the subject: PRE-ORDER CANCELLATION REQUEST. Include your order #, full name, and cancellation reason. We will get back to you as soon as possible and process your refund within 24 hours.

IMPORTANT: No cancellations are allowed after the pre-order period ends.

Our apologies for the trouble that has occurred with your recent order. To help address your issue quickly, please submit a report via our Google form. Please allow 24-48 hours for our team to resolve the issue.