PARCINQ Official Store
PARCINQ Trading Cards (Q1 & Q2)
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Can I add an item to my existing order to save on shipping?
-Yes! If you have an existing order and wish to include more items to save on shipping, there are two ways to go about it. You can fill out our google form, or simply respond to our confirmation email with your request (e.g., "Please add 4 [item code]" ). Expect a notification and payment link within 24 hours for payment processing.
FAQs
Is it possible to add more items to my existing order?
Yes! As long as your order hasn’t been shipped yet, you can reply to the confirmation email we've sent and let us know what additional items you would like. We will send you a new invoice with instructions on how to process the payment. Or you may submit a request via our Google form.
Can I order in bulk?
Yes, you can! Please shoot us an email at connectwithus@parcinq.com or message via LIVE chat and we'll be happy to help.
Do you ship internationally?
International shipping is now available, but only for certain countries and regions. If your area is not serviceable, please email connectwithus@parcinq.com with your country, state, city and zip code. Please allow 24-48 hours for your region to activate.
What modes of payment do you accept?
The payment options available are currently limited to PAYPAL, GCASH, VISA, or a Mastercard Credit or Debit card via PAYMONGO.
When will my order(s) arrive?
Q1 Issue 2023: Currently, we are still at the pre-ordering stage. Depending on the printing process and experience of no delays, we’re looking at shipping all our preorders out mid-March.
For orders that are already in stock, we usually ship within 3—5 business days.
How do I cancel my preorder?
We understand that sometimes things happen and you need to cancel your order. To do so, please email us at connectwithus@parcinq.com with the subject: PRE-ORDER CANCELLATION REQUEST. Include your order #, full name, and cancellation reason. We will get back to you as soon as possible and process your refund within 24 hours.
IMPORTANT: No cancellations are allowed after the pre-order period ends.
I have encountered a problem with my recent purchase, where can I submit a report?
Our apologies for the trouble that has occurred with your recent order. To help address your issue quickly, please submit a report via our Google form. Please allow 24-48 hours for our team to resolve the issue.